Contact us

Contact us

General Support


Monday – Friday | 9am – 5pm MT
Saturday | 9am - noon || Sunday | closed

MotherEarth’ ships via UPS and USPS for your security and track-ability.

MotherEarth’ anticipates that you’ll LOVE your products.

The products we offer are lifestyle products – not ‘put them on a shelf’ products, we want you to use and benefit from them.

Because there are no preservatives or ‘freshness enhancers’, we keep just-in-time inventory for your benefit.

We do offer a 45 day return courtesy.

Return a product you’re not delighted with AFTER 30 DAYS OF USE, within 45 days of purchase for a full refund or for exchange (minus shipping charges). No exceptions.

Return shipping will be at your cost.

Return Authorization form required. Please email for Return Authorization form. The Return Authorization form will be sent to you via return email. 

Thank you for your understanding and compliance with our policy, if or when you might ever need it.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Weekday orders are processed and shipped within 24 hours of receipt.

Orders that arrive over the weekend (after noon PT on Fridays, on Saturdays or Sundays) are shipped out first thing on Monday.

Standard delivery of either UPS or USPS typically takes between 2 – 5 business days.

If your order hasn't arrived after ten days, please contact us. We will look into the details.